Privacy Policy

1. Information We Collect

RentaFacilHoy collects information when you use the Platform, including:

• Registration information: name, email, and password (stored securely and encrypted).
• Profile information: photo, phone number (optional), and biography.
• Listing information: titles, descriptions, images, prices, and categories.
• Usage data: pages visited, interactions, preferences, and activity within the Platform.
• Technical information: browser type, IP address, and approximate location.

2. Legal Basis and Use of Information

We process information based on user consent and the need to provide the service.

We use data to:

• Provide, operate, and improve the Platform
• Manage accounts, listings, and memberships
• Send service-related notifications
• Maintain security and prevent misuse
• Personalize user experience
• Comply with applicable legal obligations

3. Sharing Information

RentaFacilHoy does not sell personal information.

We may share data only with:

• Other users: public information associated with listings or visible profiles.
• Service providers: such as payment platforms (Stripe), cloud storage, and technical tools necessary to operate the Platform.
• Legal authorities: when required by law or to protect rights, safety, or property.

4. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure password hashing
• Regular security audits and monitoring
• Access controls and authentication measures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal data (subject to legal requirements)
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at the email provided below.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

RentaFacilHoy is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacidad@rentafacilhoy.com